Our vision is to be the leading Relationship Innovation service provider in the Middle East North Africa (MENA) region, advice offering value-added consulting, learning, solutions and outsourcing services, leveraging our primary assets of quality people, knowledge capital, and network of partners.

HRDQ is a US-based trusted developer of soft-skills learning solutions that help to improve the performance of individuals, teams, and organizations. They offer a wide range of resources and services, from ready-to-train assessments and hands-on games, to facilitator certification, custom development, and more. CariZMa is the exclusive partner for HRDQ in the MENA region. Our primary audience includes corporate trainers, human resource...

The focus of DeGarmo Group‚ research, product development, and service delivery is the application of psychological science in human resource (HR) and employment assessment and selection. DeGarmo provides our clients with web-based HR testing and training services that support their talent acquisition and employee development processes.The focus of DeGarmo Group‚ research, product development, and service delivery is the application of...

HRSG, based in Canada, provides competency based talent management solutions that address challenges in human capital planning, performance improvement, retention and succession management. Clients frequently face challenges in understanding the performance capacity within their organization, formulating a plan to match organizational capacity to mission, engaging and retaining the right people, and sustaining the organization’s...

Part of the University of Akron, in Ohio, USA, The Fisher Institute for Professional Selling was established in 1992. The Institute is ranked #3 Professional Sales Program in the US and Canada. It is one of only 13 certified professional sales programs in the world accredited by the University Sales Center Alliance and the Society for Sales and Marketing Training. For five consecutive years, the Princeton Review has rated the university...

Khalil Jaouni is a seasoned management consultant and entrepreneur, based in Dubai. He started his career at Accenture and Andersen, where he served, over a 15-year period, many of the leading companies in the MENA region. He held partner positions in the latter 4 years in the firm, in-charge of the financial service and customer solutions practices. He participated in the development of the first electronic stock exchanges in Saudi Arabia,...

Mohamed has over 14 years of solid training know-how in customer experience, call center, sales, HR and quality service management mainly focusing on customer engagement and talent management. Mohamed started his career at Vodafone Egypt – Customer Operation, and progressed to more senior roles over a 5-year period. He then undertook training and consulting assignments to various corporations in MENA region. Mohamed joined CariZMa in...

With over 18 years of experience in Contact Centre, Customer Experience and Change Enablement practices, Adham is a co-founder of CariZMa. Previously, he served as a senior manager at Andersen/ Ernst & Young responsible for the CRM practice for the MENA region. His expertise is focused on enabling the performance improvement for leading organizations across sales and service functions, from a strategy and people perspectives. He...